Now Hiring - Driver/Lugger/Mover. Customer Service & Sales. Community Focus, EcoFriendly in Malden, MA

About the job

We are a rapidly growing company with career opportunities.

If you've had your driver's license for at least 5 years with a clean driving record, no moving violations or at-fault accidents on your license, and are willing to learn to drive our dump trucks (about the size of a box truck), we invite you to apply.

Do you like physical work; working with customers; helping other people and the environment? Are you great at sales? Are you reliable, responsible, professional, and friendly? Come join our team, where we're making a difference in helping our community every day. How?

The Junkluggers guarantees a higher level of customer service than our competitors and helps the community and environment through donating to charities and recycling. We're not your typical junk removal service.

We are looking to fill both full-time and part-time positions. Weekend availability is required.

This might *seem* like it's just about removing items from a home or business. This is more than that. In order to be a successful lugger, you will need to be a people-person, ready to put a smile on our customers' faces by providing exceptional customer service, particularly when they’re overwhelmed and stressed with moving. And yes, there is lifting and carrying so you won't need that gym membership.

About you

You are an energetic, well-organized, creative problem solver and goal-oriented team player who loves a challenging and fun environment and loves serving customers. You have a record of achievement. You are looking to work hard, own your paycheck, and gain hands-on business experience. You are excited to join a team that strives to WOW every customer with exceptional customer service. You are committed to reaching your full potential in a supportive learning environment. You're excited about playing a big part in helping a small business grow bigger, and about the opportunities that can come with doing a great job for a growing company.

Responsibilities

• Explain our service and our benefits to customers so they understand the value of what they're getting and to facilitate purchase
• Provide exceptional value and service to every customer
• Complete all jobs according to company standards, practices and mission statement
• Safely sort, load, transport, and unload customer items in accordance with state and local laws
• Participate in key grass roots marketing efforts
• Help train new hires as part of a team
• Attend trainings, meetings & events
• Help maintain trucks and equipment
• Be diligent about safety and promote a safety culture at The Junkluggers
• Embrace continuous improvement & implement new practices when asked
• Perform other responsibilities as required

Competencies

• Excellent sales, interpersonal, & communication skills are a must – this is a customer-facing role
• Ability to show empathy to others
• Hard working & highly willing to learn and grow
• Ability to learn and use technology in the field to execute job requirements, quickly & efficiently
• Learn skills of both Navigator and Driver positions
• Develop general understanding of resource locations in current territory (donation, recycling & disposal centers) and use them efficiently, keeping as many items out of landfills as possible
• Develop general understanding of truck operation, maintenance, and care
• Exhibit a strong safety attitude & be assertive in following safety practices and other company policies
• Report infractions, accidents, or other issues to management
• Ability to work well as a team in the field and show potential for advancement
• Ability to meet insurance requirements to be a driver

Job requirements

• 6+ years driving experience, with clean driving record. You do not have to have a CDL.
• Position can be full or part time, but you must be able to work in full-day increments including weekends
• Supply own mobile phone
• Ability to lift and carry 75-100 lbs. safely

Schedule

• Our operating hours are 7 days a week, starting promptly at 7am (sometimes earlier or later) and ending anywhere from 2pm-6pm depending on the day. We prefer not to schedule anyone for more than 5 days per week.
• Occasional overtime may be required
• Somewhat flexible scheduling
• Full-time (30+ hours) and part-time candidates will be considered. Must be available weekends.

Compensation

Starting base pay for drivers is $19/hour plus tips and incentive bonuses which should bring you to $23.75 - $28.75 (actual 2022 range, adjusted to $19 base rate). There is significant room to increase bonuses and to grow into higher paying leadership roles as the company grows.

• Tips (customer’s discretion, based on your WOW factor)
• Incentive bonuses
• Opportunities to be promoted. We’re a young company with a lot of growth
• Paid sick and family leave in accordance to state laws

To consider

• Significant growth opportunity to those dedicated to his/her responsibilities within the company
• We're a young business looking to grow quickly and sustainability, and we're highly motivated to invest in those who invest in us
• Get your daily exercise in while having fun at work!
• Great role if you like like playing Tetris and you enjoy a good challenge!

About the company

The Junkluggers is the leader in eco-friendly junk removal, committed to the environment and the communities we serve.

We provide sustainable disposal services for homes and businesses large and small — as well as unwanted items of all kinds. Our team of friendly professionals removes your junk and donates it to local non-profits and charities. Anything that cannot be donated or upcycled is carefully broken down and recycled, wherever possible.

If you enjoy meeting new people, genuinely care about customer service, have a commitment to safety and like variety at work, come help us save the world "One Lug at a Time"!

General laborers, movers, construction workers, landscapers and warehouse workers are encouraged to apply.

The Junkluggers of North Boston & Southern NH is an equal opportunity employer.

Job Type: Full-time

Pay: $19.00 - $28.00 per hour

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Paid sick time
• Paid training
• Profit sharing
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Home daily
• Monday to Friday
• No nights
• Weekend availability
• Year round work

Supplemental pay types:

• Bonus pay
• Commission pay
• Performance bonus
• Tips

Trucking driver type:

• Company driver

Trucking route:

• Local

Ability to commute/relocate:

• Malden, MA 02148: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Which days of the week and weekend are you available to work at this job?
• Do you enjoy physical labor and have the ability to safely lift and carry 75-100 lbs?
• Have you had your driver's license at least 5 years, with no accidents or moving violations?

Work Location: One location